Digital Solutions Learning Hub.

Explore practical videos and simple action checklists across the key digital areas that matter most for small and micro businesses.

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SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Learn simple design rules that help your marketing look clearer, more consistent and more professional.

AI AND EMERGING TECHNOLOGIES

Learn a simple prompting framework to get better, more useful results from AI tools.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use mockups to create professional-looking marketing visuals with your logo on products, screens and marketing materials.

USING BUSINESS SOFTWARE

Create a simple digital prototype to test an idea before spending time or money building it fully.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Improve your Instagram bio so visitors quickly understand your offer and know what to do next.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Learn how colour psychology can help you choose brand colours that feel clear, consistent and aligned with your business.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Understand whether a social enterprise model fits your purpose, customers and business goals.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Learn the key digital foundations your social enterprise needs to be found, trusted and contacted online.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Explore simple ways to improve communication, clarity and alignment within your team.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Review the essential elements that make a business website clear, useful and customer-friendly.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Use customer complaints as practical feedback to improve your offer, service and systems.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Learn how to make clearer business decisions by using evidence, customer feedback and simple priorities.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Think through how to hire people who fit the role, the business and the stage you are at.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Set up a simple automated email response so customers receive timely information when they contact your business.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Clarify what your business brand stands for and how customers should remember you.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Get clearer on the customer problem your business solves so your offer and marketing are easier to understand.

USING BUSINESS SOFTWARE

Understand the key numbers that help you make better business decisions and stay financially aware.

USING BUSINESS SOFTWARE

Use online tools to find useful contact details for partnerships, outreach and business development.

USING BUSINESS SOFTWARE

Create and use QR codes to make it easier for customers to access links, menus, forms, offers or information.

USING BUSINESS SOFTWARE

Use project management tools to organise tasks, clients, deadlines and creative workflows.

USING BUSINESS SOFTWARE

Learn how to reduce PDF file sizes so documents are easier to upload, send and share.

USING BUSINESS SOFTWARE

Build simple accounting habits that help you stay organised and understand your business finances.

USING BUSINESS SOFTWARE

Explore digital tools that help you manage registrations, ticketing, reminders and event attendance.

USING BUSINESS SOFTWARE

Explore how Google Workspace can support email, documents, calendars, storage and collaboration.

CYBERSECURITY AND DATA PRIVACY

Learn the basic cybersecurity steps every social enterprise should take to protect accounts, data and operations.

CYBERSECURITY AND DATA PRIVACY

Understand the difference between public, private and sensitive information so you can handle business data safely.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Understand the difference between reach, engagement and conversion so you can measure what matters.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use ChatGPT without losing the tone, personality and trust that make your brand feel like you.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Build confidence speaking on camera so your business can show up more clearly and personally online.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Understand how hashtags work and how to use them in a practical way for your social media content.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Create a digital gift card offer that customers can buy, share and redeem with your business.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Find useful contact details online so you can build targeted outreach lists and partnership opportunities.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Create a simple loyalty program that encourages repeat customers and stronger relationships.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Write follow-up emails that are helpful, timely and more likely to generate a response.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Improve email deliverability and open rates by making your emails clearer, safer and more relevant.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Choose the social media platform that best matches your audience, offer and available time.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use QR codes to connect offline customers to online actions like forms, bookings, menus or offers.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Think through whether your creative agency is ready to scale and what needs to be in place first.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Create stronger proposals and pitches by making your value, proof and next steps clear.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Explore online payment options that make it easier for customers to pay quickly and confidently.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Introduce your business in Facebook groups in a way that feels useful, respectful and relevant.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use Canva to create email newsletter graphics or layouts that are clear, branded and easy to share.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Choose or review a business logo so it is clear, memorable and suitable across different uses.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Explore practical marketing foundations for getting a new business noticed by the right people.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Market a marketing business by showing clear value, proof and positioning to potential clients.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Generate simple newsletter ideas that help you stay in touch with customers and encourage repeat engagement.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use AI to support email marketing ideas, drafts and improvements while keeping your message relevant.

AI AND EMERGING TECHNOLOGIES

Use ChatGPT in a way that supports your content while keeping your brand voice clear and consistent.

AI AND EMERGING TECHNOLOGIES

Use AI to plan, draft and improve email marketing while keeping the final message accurate and personal.

AI AND EMERGING TECHNOLOGIES

Identify repetitive tasks that could be automated to save time and reduce manual admin.

USING BUSINESS SOFTWARE

Explore how a chatbot can support website visitors, answer common questions and help customers find the right next step.

USING BUSINESS SOFTWARE

Learn the basics of setting up a practical shipping process for products sold through your business.

USING BUSINESS SOFTWARE

See how different digital tools can work together behind an online store to support sales, operations and customer management.

USING BUSINESS SOFTWARE

Explore how centralising stock information can make inventory easier to manage across products, locations and sales channels.

USING BUSINESS SOFTWARE

Understand practical stock management systems and habits that can help you track inventory more accurately.

USING BUSINESS SOFTWARE

Learn how screen sharing can make online meetings, demonstrations and customer support clearer and easier.

USING BUSINESS SOFTWARE

Use online booking software to make appointments easier to schedule and reduce back-and-forth with customers.

USING BUSINESS SOFTWARE

Understand what to consider when choosing accounting software and how to build it into your regular business routine.

USING BUSINESS SOFTWARE

Learn how cloud storage can help organise business files, support collaboration and make important documents easier to access.

USING BUSINESS SOFTWARE

Review the software and digital subscriptions your business pays for so you can identify waste, duplication and tools you no longer need.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Explore practical ways to create a consistent customer experience across online and in-store interactions.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use Canva to quickly clean up and prepare a headshot for your social profiles and marketing.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use customer reviews more strategically to build trust and help potential customers choose your business.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Get more value from content you have already created by adapting it into new social media formats.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Find practical founder-led content ideas that help customers understand the people, thinking and story behind your business.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Use a simple pitch deck structure in Canva to explain your business, opportunity and offer more clearly.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Edit a straightforward social media reel in Canva using accessible tools and a simple workflow.

SOCIAL MEDIA, DIGITAL MARKETING AND SELLING ONLINE

Improve the opening, structure and presentation of social content so it has a better chance of earning attention.

AI AND EMERGING TECHNOLOGIES

Learn how clearer instructions and better creative direction can improve the quality of AI-generated images.

AI AND EMERGING TECHNOLOGIES

Create reusable AI instructions and workflows so you do not have to rebuild the same context every time.

AI AND EMERGING TECHNOLOGIES

Explore practical ways small businesses can think about using AI to support everyday work and decision-making.

AI AND EMERGING TECHNOLOGIES

Give AI better examples, context and instructions so its outputs more closely match the way your business works.

CYBERSECURITY AND DATA PRIVACY

Review practical cybersecurity basics that can help protect an online store, customer information and key business accounts.

CYBERSECURITY AND DATA PRIVACY

Focus on simple, practical cybersecurity habits that small businesses can put in place without making security complicated.

CYBERSECURITY AND DATA PRIVACY

Use a password manager to create, store and manage stronger unique passwords across your business accounts.

CYBERSECURITY AND DATA PRIVACY

Work through the core cybersecurity practices that help reduce common risks for small businesses.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Consider the trade-offs between funding a business yourself and seeking outside investment as you plan your next stage.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Think through some of the fundamentals worth understanding before committing time and money to a new business.

INTRODUCTION TO DIGITALISING YOUR SMALL BUSINESS

Explore the practical transition from employment into building an online business and the realities involved along the way.